Privacy Policy

Privacy Policy of Nanyang Maids Agency Pte. Ltd. (Nanyang Maids Agency)

This Privacy Policy applies to the services available on or through Nanyang Maids Agency Pte. Ltd's website at, with its registered office at 18 Boon Lay, #09-129, Tradehub21, Singapore 609966, is considered the "Data Controller" in respect of the personal data that it collects, uses and manages in accordance with this Privacy Policy.

Nanyang Maids Agency respects the privacy of all our customers, business contacts and other visitors to and users of our Site, and is committed to safeguarding the personal data you provide to us. Please read this Privacy Policy to learn more about the ways in which we collect, use and protect your personal data. We want you to fully understand our privacy practices. If you have any questions, please send an email to our data protection teamus at


This Privacy Policy describes the data that we collect from you, how we may deal with that data, in the course of our normal business operations and the rights you have in relation to your personal data.

Please note that our Site may contain links to other websites. These third party sites are not subject to this Privacy Policy and we recommend that you check the privacy and security policies of each website that you visit. We are only responsible for the privacy and security of the data that we collect and have no control over the actions of any third parties in relation to your data.

Privacy Policy

1. Data Collection and Use

1.1 Whose personal data we collect and how we collect it

1.1.1 Nanyang Maids Agency collects personal data from a range of individuals in the context of its business activities, including our customers, users of the Site and individuals who contact us by any means.

1.1.2 We collect personal data voluntarily provided by you when you: visit our Site and / or complete one of our web forms; register with our Site; contact our customer service team or request information from us in any other way; communicate with us, including via social networking websites, third party applications or similar technologies; or subscribe to our newsletters or emails.

1.2 We collect your personal data

1.2.1 For Nanyang Maids Agency's use:
We collect your personal data in our own capacity and for our own use, and such use of your personal data by Nanyang Maids Agency shall be governed by the terms of this Privacy Policy.

1.2.2 For the Provider's use:
In relation to your enquiries for maid hiring, we collect your personal data on behalf of the entity or entities operating, managing, producing, promoting or providing the Service (each a "Provider"), for the Provider's use, and providing you with their marketing materials where you have consented to receiving them.

1.3 What personal data we collect and why we collect it.

1.3.1 We collect and use your personal data to allow us to provide services and features to meet your needs, and to customize and improve our services to make your experience more secure and convenient. We only collect personal data about you that we consider necessary for achieving these purposes.

1.3.2 If you choose to use our services, we may require you to provide contact and identity information, including your name, email address, phone number and other personal data as indicated on the forms throughout the Site, or which you choose to provide us with. Where relevant, we will indicate which fields are mandatory and which fields are optional.

1.3.3 In general, we collect and use your personal data to facilitate our provision of the services requested by you. For example, we will maintain your personal data in our system, so we can verify your future login activities. We will maintain records about your use of our services. We will collect, use and retain the data in your records, and such other data that we may obtain from time to time in connection with your current and past activities on the Site, for as long as for the purposes of our normal business operations where permitted by applicable law. We will destroy or delete the data, or remove the means by which the data can be associated with you such that the data is fully anonymised. We process your personal data for the following purposes and such other purposes as detailed in this Privacy Policy: providing you with information and Services ordered or requested by you, including any answering your query and request, verifying your future login, obtaining feedback and measuring consumer interest in our services; communicating with you; administering the Site and customising and optimising your experience on the Site; marketing purposes as further detailed in Section 2 below; complying with applicable laws and regulations; other business purposes including managing accounts and records, regulatory and internal investigations and debt administration and such other purposes as may be notified to you before or at the time of collection or use of the data.

2. Data Sharing

2.1 We may share your personal data with people within our organisation, including people within our group companies, who have a "need to know" that data for business reasons, for example, in order to carry out an administrative function such as to direct a query that you have submitted to the relevant department within Nanyang Maids Agency.

3. Data Security

3.1 Your privacy is important to us. We put in place reasonable security arrangements (which shall at least be equivalent to industry standard practices) to protect your privacy and personal data, in such manner and to such extent as we deem reasonably appropriate to prevent unauthorised access, collection, use, disclosure, copying, modification, disposal or similar risks.

3.2 Your personal data to be used by Nanyang Maids Agency is stored on Nanyang Maids Agency's servers located in or outside Singapore. We use such organisational, procedural and technical safeguards as we deem reasonably necessary to protect your privacy and to protect your personal data against loss, theft and unauthorised access, collection, use, disclosure, copying, modification or disposal. We will also employ the appropriate security techniques to reasonably protect data against loss, theft, and unauthorized access, collection, use, disclosure, copying, modification or disposal by users inside and outside Nanyang Maids Agency.

3.3 Nanyang Maids Agency protects the personal data it collects in a secure database with important data being encrypted, and the database servers are hosted in a protected data centre. Nanyang Maids Agency employees are required, as a condition of their employment, to treat personal data held by Nanyang Maids Agency as confidential, and to maintain the confidentiality of that personal data.

4. Records retention

4.1 Your personal data is not kept for longer than is necessary for the purposes for which it is collected, or where permitted by applicable law, no longer necessary for legal purposes or the purposes of our normal business operations. This means that data and records (including personal data) are destroyed or erased from our systems when no longer required. The amount of time that records are kept for varies depending upon the type of personal data they contain.

5. Accessing and Updating your Data

5.1 Applicable data privacy laws give rights to individuals in respect of personal data that organisations hold about them. If you wish to access, correct, update, delete, limit or object to the processing of or otherwise change or remove any personal data that you provide for Nanyang Maids Agency's use, please contact us at our hotline +65 87744897.

5.2 You may also request to receive a copy of any personal data that you have provided for Nanyang Maids Agency's use, and to transmit such personal data to another organisation of your choosing, where such personal data is processed by Nanyang Maids Agency by automated means, and is based on your consent.

5 3 If you initiate a data deletion request, Nanyang Maids Agency is authorised to delete or anonymize your personal data.

6. Changes to the Privacy Policy

6.1 Nanyang Maids Agency reserves the right to amend its prevailing Privacy Policy at any time and will place any such amendments on this Site. It is your responsibility to review this Privacy Policy every time you submit information to us.

7. Contact Nanyang Maids Agency

7.1 If you have further questions about this Privacy Policy or wish to contact us regarding our privacy practices and policies, please do not hesitate to contact us at: You can also write to us at 18 Boon Lay, #09-129, Tradehub21, Singapore 609966